bat333 Privacy Policy

1 Definitions

Throughout this Privacy Policy, the following terms carry the meanings set out below:

• "bat333", "we", "us", or "our" refers to the bat333 platform and its operators, accessible at bat333.ws.
• "Personal Data" means any information that identifies or could reasonably identify you as a natural person, including your name, email address, phone number, national identity number, payment account details, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transfer, restriction, or deletion.
• "Player" or "You" means the natural person who registers for or uses bat333 services.
• "Third Party" means any person or organisation that is not bat333 and not the Player.
• "Cookies" means small text files stored on your device by your browser that help bat333 recognise you and remember your preferences across sessions.

2 Data We Collect

bat333 collects Personal Data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party service providers where necessary to verify your identity or process payments.

bat333 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or biometric data for identification purposes unless explicitly required by applicable law.

3 How We Use Your Data

bat333 processes your Personal Data only for specific, legitimate purposes. We do not use your data in any manner inconsistent with the purposes described below:

• Account Creation and Management: To register your bat333 account, verify your identity, maintain your profile, and enable you to access all platform features.
• Transaction Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported banking partners, and to maintain accurate financial records.
• Legal and Regulatory Compliance: To fulfil identity verification obligations, detect and prevent fraud, money laundering, and underage gambling, and to comply with any applicable legal requirements.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to apply 21+ age-gating measures.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance via email at [email protected].
• Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the performance, security, and content of bat333.
• Promotions and Bonuses: To administer bonus programmes, send promotional communications where you have opted in, and verify eligibility for BPL, IPL, and T20 seasonal promotions.
• Security: To detect and prevent unauthorised account access, cheating, collusion, and other prohibited activities defined in the bat333 Terms & Conditions.

4 Legal Basis for Processing

bat333 relies on one or more of the following legal bases when processing your Personal Data:

• Contractual Necessity: Processing is required to perform the contract between you and bat333 — i.e., to provide gambling and sports betting services as described in the Terms & Conditions.
• Legal Obligation: Processing is necessary for bat333 to comply with applicable legal requirements, including identity verification, anti-money-laundering checks, and record-keeping obligations.
• Legitimate Interests: bat333 processes certain data on the basis of its legitimate interests, such as preventing fraud, maintaining platform security, and improving services — provided those interests are not overridden by your rights and interests.
• Consent: Where bat333 relies on consent as the legal basis — for example, to send you promotional communications — you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing and Disclosure

bat333 does not sell, rent, or trade your Personal Data to third parties. We may share your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and banking partners receive the transaction data necessary to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier to facilitate game session management. They do not receive your full identity details unless specifically required by their licence terms.
• Identity Verification Services: Third-party KYC partners may process your identity documents and verification selfies to confirm your identity. These partners operate under strict confidentiality obligations.
• Legal and Regulatory Authorities: bat333 may disclose your data to law enforcement, regulatory bodies, or courts where required to do so by law, by court order, or to protect bat333's legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of bat333's business, your Personal Data may be transferred to the acquiring entity, provided that entity agrees to be bound by terms no less protective than this Privacy Policy.

bat333 requires all third parties to whom data is disclosed to implement appropriate technical and organisational measures to protect your Personal Data and to process it only for the specified purpose.

6 Cookies and Tracking Technologies

bat333 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, remember your preferences, and gather analytical data about how the platform is used. The following categories of cookies are in use on bat333:

• Strictly Necessary Cookies: Essential for the operation of bat333. These cookies enable core functions such as session management, login state, and security tokens. They cannot be disabled without disrupting platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings and display options so that bat333 provides a more personalised experience during your session.
• Analytical Cookies: Used to collect anonymised data about how Players interact with bat333 — such as pages visited, time spent, and features used — to help bat333 identify areas for improvement. No personally identifiable information is included in analytical cookie data.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorised account access attempts, and bot-driven interactions on bat333.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use bat333 normally. bat333 does not use advertising or retargeting cookies, and does not share cookie data with third-party ad networks.

7 Data Retention

bat333 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active bat333 account, plus a minimum of five (5) years following account closure, in order to satisfy any applicable legal or regulatory record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with financial record-keeping best practice.
• KYC Documents: Retained for a minimum of five (5) years following submission, or longer if required by applicable law.
• Customer Support Records: Retained for three (3) years from the date of the relevant interaction.
• Technical and Usage Data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymised and retained indefinitely for aggregated analytical purposes.

When Personal Data is no longer required, bat333 will securely delete or anonymise it. Where complete deletion is not immediately possible due to backup systems, the data will be isolated from further processing until deletion can be completed.

8 Data Security

bat333 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and bat333 servers.
• Encryption at rest for stored Personal Data, including identity documents and payment information.
• Role-based access controls ensuring that only authorised bat333 personnel with a demonstrated business need may access specific categories of Personal Data.
• Regular security audits, vulnerability assessments, and penetration testing of the bat333 platform.
• Two-factor authentication requirements for internal staff accessing player data systems.
• Incident response procedures designed to detect, contain, and remediate data security incidents promptly.

While bat333 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. If you believe your bat333 account has been compromised, notify us immediately at [email protected]. bat333 will investigate and take appropriate action without undue delay.

9 Your Rights

As a bat333 player, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact bat333 Customer Support at [email protected] with your registered username and a clear description of your request. bat333 will respond within a reasonable timeframe.

10 Children and Underage Players

bat333 operates a strict 21+ policy. Our services are not directed at, and must not be used by, any person under the age of 21. bat333 does not knowingly collect Personal Data from individuals under 21 years of age. If bat333 discovers or has reason to believe that a registered Player is under 21, the account will be immediately suspended, any pending transactions will be halted, and the data will be reviewed in accordance with our underage gambling procedures.

If you are a parent or guardian and believe that a minor has registered on bat333 or submitted Personal Data to us, please contact us immediately at [email protected] so that we may take appropriate action.

11 Changes to This Privacy Policy

bat333 may revise this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. Where a change significantly affects your rights or the way we use your Personal Data, bat333 will endeavour to notify you via the email address registered to your account.

Your continued use of bat333 following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with any changes, you should discontinue use of bat333 and may close your account by contacting [email protected].

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or bat333's handling of your Personal Data, please contact our Customer Support team:

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Within 1 hour on average, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
• Language: English

Please include your registered username, a clear description of your request or concern, and any relevant reference numbers to help us respond as efficiently as possible. bat333 takes all privacy-related correspondence seriously and will handle your request with due care and confidentiality.